Help

Delivery & returns

Made to order

Every ShowGirlRara piece is made especially for you after you place your order. We don't hold stock, which means less waste – and it also means delivery takes a little longer than off-the-shelf clothing.

Delivery

We currently deliver within the UK for a flat £3.95. Your order goes into production shortly after checkout and is usually with you in 5–10 working days.

Final sale

All items are made only when ordered. By completing your purchase you accept that sales are final: we can't accept returns, cancellations or exchanges for change of mind, wrong size or a different colour.

Under the UK Consumer Contracts Regulations, the standard 14-day cooling-off period does not apply to goods that are made to the consumer's specifications or clearly personalised.

Please check the size and colour carefully before you order. Once an order is in production we can't pause or change it.

Faulty or damaged items

If your item arrives with a manufacturing fault or was damaged in delivery, we'll put it right. Send us a message through the contact page within 48 hours of delivery – we'll reply by email and ask for clear photos of the fault and the shipping label, and we'll send a replacement of the same item.

This doesn't affect your statutory rights.